Ping Zhen Packaging Machinery (Shanghai) Co.,Ltd
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  Customer Service
(I) Service Procedure
→ Purchase requirements
→ Sales pre-understand requirements
→ According to customer’s needs to discuss and make solutions
→ Confirm with customer, sign contract, down payment
→ Manufacturing and report to customer
→ Checking machine and then delivery
→ Finish checking machine and train customer
→ Receive spare money and maintain

(II) Service Commitment
  1 hour   response customer request
  3 hours    solve problem
  6 hours    reach at the spot
  48 hours  send parts for you
  6 months  senior engineer of after-sale service has a circuit technical service
  1 year    guarantee time; if the equipment question caused is not you,
         we are in charge if maintenance and free exchange parts
  15year   all products guarantee use

(III) Special Warning
  1、Before purchasing, carefully choose brand; well-brand has stable quality, good service and easy maintain.
  2、When purchasing, you should consider the machine’s price, function and maintain cost, instead of considering its cheap price.

(IV)Feedback

  shpzbz@vip.163.com

 
Add: No.399, Yinxi Road, Songjiang High-tech Park,Shanghai, China
PC:201615TEL:021-37775111Fax:021-37775100
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